RETURNS POLICY

We want you to be completely satisfied with all goods that you order from SEAES Ltd.

If the delivered goods, (with the exception of special order items) are not acceptable, for any reason other than where faulty or damaged, (see below), please return the items unused in the original packaging, in perfect condition, carriage paid, within 7 working days of receipt, for a refund or exchange.

When returning goods please ensure they are sent via a recognised carrier service and are adequately ensured, proof of postage cannot be accepted as proof of delivery. Your name and address, invoice number and reason for return must accompany all returns.

If goods are received incorrectly packaged or faulty, please contact our sales department on 01622 690004.

Goods correctly supplied to special order cannot be accepted for credit.

Please advise us of any shortages or carrier damage within 3 days of receipt. In an event of such damage please retained the damaged packaging.